Why Waypoint Homes Is Dominating Rent-To-Own Home Market

Back in February, the Federal Housing Finance Agency (FHFA) invited investors to bid on Fannie Mae’s portfolios of foreclosed homes to buy, fix up, and rent out. It was initially met with skepticism but then certain real estate investment companies started getting the model right.

In March, I said Waypoint Homes was one firm getting rent-to-own right because they were incredibly consumer focused.

Then last week, I saw this clip by CNBC’s Diana Olick on another company called Mack Companies that was doing a model similar to Waypoint—in that they’re helping people eventually buy a home by renting it first and having a portion of their rent accrue toward a down payment to buy the home.

The CNBC clip led me to the Mack Companies website to check out their rent-to-own program. After a full surf of the site, I didn’t find anything explaining the program to consumers other than this story about the clients featured in the CNBC piece.

Touching story, but no real details on how Mack’s rent-to-own program actually works and no link to the CNBC piece. Which is shocking considering that CNBC’s Olick nailed Mack’s rent-to-own message cold in 41 seconds with full stats and made it sound amazing.

So from one consumer-facing housing pro to another, I humbly suggest to Mack that you get the CNBC clip on your site today, and blog out Olick’s script as a pull quote in the post. Seriously: write down what Diana Olick says from 0:53 to 1:34 and get it on your website immediately. It’s exactly what consumers need to know. And can’t hurt to create a site section called Rent To Own while you’re at it so consumers know you’re not just catering to investors.

And every firm in this space should also take a look at Waypoint’s website. This is how it’s done if you’re trying to lease your portfolio properties to consumers. The entire brand and everything they do is focused on the consumer, right down to their trademarked “Reinventing Renting” tagline and graphics like this one I plucked from their site.

They’re catering to investors just like all companies acquiring foreclosures to rent. But their brand is crystal clear in its consumer-commitment message.

Since I’m no expert in this new housing recovery play, I called Waypoint to find out more.

Turns out that Waypoint has been buying foreclosures to rent to consumers since late 2008, long before the FHFA bulk buy program was announced in February.

Waypoint buys one home at a time and evaluates 300 single family homes for every one that they buy. The firm said that foreclosures offered through the FHFA program are only offered in whole portfolios so investors can’t buy one home at a time. According to Waypoint, they haven’t bid on any FHFA portfolios since that program was announced in February. They evaluated some portfolios but didn’t bid because their formula of handpicking has worked better for them.

They have three core parameters for evaluating their individual house buys:

(1) how much can they buy the home for,

(2) how much they need to spend to make improvements to the home,

(3) how much can they rent the home for.

The firm says their strategy right now is buy, hold, lease. (Clearly that will change as renters who qualify to buy come off their leases, but that’s a post for another day)

From their start in late-2008, Waypoint said they had bought about 1,000 homes. Then they got an equity investment from GI partners in January 2012, plus they got two rounds of financing from Citi since September for $245m and $65m.

Now Waypoint owns over 2,500 homes, and they’ve gone from 150 employees in April 2012 to 250 currently.

Waypoint’s stated goal is to buy and lease $1b in homes by the end of 2013.

A lot of the staff is devoted to helping the consumers through rough patches they’ve experienced (much like the couple in the Mack Companies case study linked above). Because Waypoint’s rental candidates are often recovering from hardship, they qualify renters more based on income than credit score.

Waypoint’s rent-to-own program starts with a two year lease that requires rental candidates to go through credit counseling so they can lay out a plan to get their credit repaired over that initial lease period.

The two year lease can be extended as many times as renter wants, and if they want to buy that home (or another home) later, up to $5000 of their rent accrues toward that goal. If not, then a quarter of their accrued credits (called ‘Waypoints’) are given back to the tenant in cash at the end of the lease.

In this regard, Waypoint’s rent-to-own structure is similar to competitors like Mack Companies and others including Colony Capital, and American Homes 4 Rent.

But Waypoint is just way ahead of the game in terms of catering to consumer on the rent-to-own segment of their business.

If you click the links, you can see these other companies’ websites seem to be slowly shifting to a more consumer focused approach (rather than just talking to investors), but it’s not quite polished in the same way Waypoint is yet.

And to be fair, I haven’t talked to the other companies. I’m just reporting from the perspective of what the consumer sees when they’re in the market for a rent-to-own option.

This institutional rent-to-own business is a key part of housing recovery, and firms like these are working wonders for renters who still want to own a home and need a path back from the depths of the great recession. I look forward to watching their progress and more consumer success stories.

Stay tuned for my next piece on this “under radar housing recovery” topic—It’ll be on firms that are buying severely delinquent loans on underwater properties (as opposed to buying foreclosed properties). Another positive development for distressed consumers.

Follow me on: Twitter | Stocktwits
FHFA Announces Investors May Pre-Qualify For REO Initiative (FHFA)

Future of Homeownership: Landlord Helps You Save Up (TheBasisPoint)

Realtors Slam Obama Foreclosure Rental Plan (Alan Zibel, WSJ)

  • http://www.myinnerg.com Justin McClelland

    This is a great read. I’m glad I stumbled upon it. I believe rent-to-own programs for the housing market are here to stay and will become more and more of a familiar concept to the public. I’m in the business myself and am grateful that you pointed out the mistakes of Mack and the highlights of Waypoint. Great resource.

  • http://www.thebasispoint.com/ The Basis Point

    Appreciate the comment Justin. I’d like to do another story soon on this topic, so if you have angles to share from your perspective, please send me a note (click on the About page above for email).

  • john

    thier just another bank type of company over priced rents in ghetto type areas and they lie all over the place they do not do rent to owns and if you miss onepayment due date you loose all that extra way point bs cash and points its a scamm we looked intoi it and seen an area plagues by ganagbnagers on sec 8 and ran for our lives

  • Latoya

    who ever this John Guy Is, learn how to spell before making comments about Sec8 and gangbangers “correct spelling”!!! I’m sure that your just another racist IDIOT that’s probably upset because you couldn’t pay your rent on time, and because you see black’s or Hispanics In the area the are (criminals)? small mined people please get a life. because the truth Is we will live with each other for the rest of your natural born lives……………… YOU CAN”T RUN WE CAN AFFORD THE SAME RENT YOU PAY. Waypoint Homes are good people

  • James

    “If you miss one payment due date”…..yes “John”…that is kind of a big deal. If you ever want to own a home you need to learn to pay your bills on time. Nobody owes you anything. Missing or being late on a payment is a very big deal and has consequences. If you don’t think it is, I think we have found the source of your problems.

  • http://www.armstrongsteel.com Seth Beavers

    WayPoint Homes Review

    HAHAHA, this place calls themselves a business. What a disgusting, shitty company. Put in applications at the beginning of the month. Put $500 down to hold the property and paid $135 for applications just to be told I was approved, denied, and application was pending, in that order!

    I fought with this company for a month and after telling this company and their local guy that I had to be out by the 1st they told me on the 31st that they would have an answer for me on the 2nd.

    When I called this company the first time the guy they put me in touch with told me that he was quitting and didn’t want to disclose why! That should have been my first clue! Against my better judgment I went through with it and continued to work with this company. What do I do now? put my stuff in storage, live in my car, and wait to hear from this company that has never made an attempt to reach me.

    The local guy spent the whole time telling me he was working on it but not answering my calls or getting in touch with me. The corporate office and the local office had no idea what the other one was doing. The worst case of the left hand not knowing what the right hand was doing that I have ever seen. They both spent the whole time telling me to get in touch with the other office and giving me disinformation.

    Stay away from this company. Do not use them to sell your house and do not rent from them. If you rent your house through this company they play bull shit games just to get as many applications and have no intention of actually renting. It is a damn gimmick and sounds lucrative as heck. Unfortunately everyone else gets shit on!

    Now it’s the 2nd of the month and my stuff is loaded into a friends garage and I have had a few friends offer their couch to me. Thanks WayPoint Homes!

  • Dina

    Hmmm now where I wonder did you see these Section 8 holding gangbangers? In your back yard considering to be on this program you have to have a criminal background check and if you even bring criminals onto the property even it is grounds for eviction? Sounds like somebody can’t pay their bills and wants to blame those “low life minorities for taking away what was never theirs in the first place.” Hilarious!

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